COVID-19 Update

Pacific Saddlery has taken the following steps to enable repairs to continue during the COVID-19 pandemic.

1. We.ve moved our workshop into our garages to enable the team to work from home.

2. On arrival, all packages will be opened with gloves, and all contents will be disinfected. No alcohol will be used on leather.

3. When shipping, gloves will be worn when packaging repairs and will be disinfected directly before placing them in the packaging. No alcohol will be used on leather.

Currently, both the USPS and CDC have stated, “there is likely very low risk of spread from products or packaging that are shipped” we will continue to monitor recommendations and update our procedures should this change.

Above all else, our thoughts are with those affected by the virus, particularly those who are sick. We wish them a speedy recovery, and we remain inspired by our healthcare workers and others who are caring for people around the world.

Step 1

Call, Text, or Email for an Estimate

Every repair is unique send us a quick email, call, or text and we’ll respond quickly with an estimate.

Call: 888-371-0883
Text: 949-356-9356
Email: [email protected]

Step 2

Ship Your Items To Us

COVID-19 Temporary Address
31980 Corte Positas
Temecula, CA 92592

* Packages will be opened with gloves and contents will be disinfected. No alcohol will be used on leather. We recommend getting both insurance and tracking.

Step 3

After We Receive Your Items

  • A repair specialist inspects your items, then contacts you to go over the repair and pricing
  • We’ll repair your items with expert craftsmanship, attention to detail, and quality materials
  • After the repair is completed, we’ll email you an invoice including pictures of your repaired items
  • Once the invoice has been paid, we’ll ship your items back

* All repairs will be packaged with gloves and contents will be disinfected. No alcohol will be used on leather.

Ready to get started?

Boot Repair Tack Repair Saddle Repair